Get in touch for a speedy response:

 @LDNmetalworks

✉ E-mail  sales@tdpdies.com

☎ WhatsApp  +447842262746

Frequently asked questions:

Do you supply ZP9, RTP9 or any other Rotary Tablet Press tooling?

Yes we do. We are able to supply tooling on request for all RTP Rotary Tablet Press / ZP machinery models. Get in touch for a quick quote.

How quickly will I receive my order?

All orders within the UK mainland are sent out via Next Day Special Delivery by 1pm.

Orders from outside of the UK are sent via Royal Mail Air Sure and generally takes 3 - 5 working days where possible. Please allow 20 - 30 working days for custom punch die sets.

We can also ship via DHL Express for a faster delivery time. Please get in touch for prices and more info.

 

Can I get a discount on bulk orders?

Of course, we offer a 10% discount on all orders of 2 or more die sets. Simply apply coupon code "DISCOUNT10" at checkout. For larger quantities of 10 or more sets please get in touch for further discounts.

 

What payment methods do you offer?

Aside from the SagePay payment processor on our checkout page, you can also pay via bank transfer, Western Union, Money Gram, Postal Order, Bitcoin and other cryptocurrencies. Please get in touch for alternative payment details.

Can I pay cash on collection?

Sorry, we do not offer a collection service. All UK mainland orders are sent out via Next Day delivery and international orders are sent via Royal Mail Air Sure by default. We can also send via DHL for an additional charge.

How do I tell what machine I have?

A quick and easy way to do this is to measure the diameter of your centre ring die and refer to our home page for various sizes.

Can you have custom tooling manufactured for me?

Yes, we can have any tooling manufactured for you to a very high standard and available for a wide range of tablet press machinery. The turn around time is generally around 25 working days. Please use our custom form to send us details of your ideas and we will get back to you with a quote.

Can I buy individual components for my set?

Unfortunately not. All punch and die sets have to be sold as complete sets (top punch, bottom punch and centre ring).

My tooling is chipped and damaged, can I replace it?

Sorry, we are unable to refund or replace chipped or damaged tooling once the individual parts have been used in any form of machinery or seen any sort of use. The punch dies have to be sold as complete sets only. Please ensure you take care to look after your tooling in the correct manor.

I've ordered the wrong size, can I replace it?

No problem, please get in touch first for the returns address and only return sets that are completely unused and in original packaging.